Fire Safety Products

Delivery & Returns

How long will my order take to arrive?

We aim to have all orders with you within 48 hours, however this may be subject to stock levels at the time the order is placed. Please call us if you have any queries regarding this.

How much does delivery cost?

All orders are charged at £7.95 plus VAT to anywhere in Mainland UK. Orders going outside of Mainland UK, will be priced upon request, depending on the delivery destination and order quantity.

Who will deliver my goods?

Small items will be sent via Royal Mail 1st Class. Large orders will be sent by courier service.

If I wish to return my goods can I?

If you wish to return any items you must notify us by email to sales@tradefire.co.uk within 7 days of receipt. Used items can only be returned if they are found to be faulty, the customer will bear the cost of the return unless the item is replaced or refunded.

If you are not sure whether you are purchasing the right product please email or ring us with you specifications and requirements so that we can confirm whether it is suitable or advise you on.